IOWA: Reaching Teens with New Technologies

February 18, 2016
News Type:  From the Field
State:  Iowa

YourLifeIowa, a crisis hotline operated by the Iowa Department of Public Health (IDPH), decided that wanted to reach more teens in crisis. After consulting with similar hotlines in other states, IDPH decided that since many young people prefer texting to calling, both texting and online chat would be added to their crisis services. YourLifeIowa's crisis counselors can now be reached by online chat and telephone 24/7 and by text from 2-10 pm daily.



Settings:  Crisis Centers/Services
Planning and Implementing:  New and Social Media